How to Edit a Customer's Subscription

Learn how to update the products in an existing customer subscription, whether it's changing quantity, swapping products, or adjusting the selling plan. This guide walks you through accessing and editing subscription items directly from the customer details page.'

Step 1: Go to Subscriptions

Click on "Subscriptions" in the sidebar, then select the customer's contract and click on the id of the customer you want to edit the id.

Step 2: Click on the edit button

Clicking Edit on any section — Items, Customer, or Delivery — takes you to the same edit page, where you can update the details for whichever part you want to change.

Step 3: Update Subscription Info

Choose whether it's a pre-paid subscription, then set how often the order repeats using Repeat Every pick a number and interval (day(s), week(s), month(s), or year(s)).

Step4:Update the customer information:

You can edit the customer information and change it according to yourself:

Step 5: Set Billing Details

Pick the payment method for this subscription, then set:

1. Minimum Number of Payments – how many charges must go through before the customer is allowed to cancel.
2. Maximum Number of Payments – how many charges happen in total before the subscription ends automatically.

Step 6: Manage Items

Under the Items section, adjust the product Quantity, click Set Price & more to edit pricing details.

Clicking "Set Price & more" opens the Item Properties popup, where you can adjust the Quantity, Price, and apply a Subscription Discount — either a custom percentage or a quick preset (5%, 10%, 20%, 30%, 50%) — then click Save.

Step7: Select product

If you want to add product than you have to click on the Select products:

Clicking "Select Products" opens a search window where you can browse or search for products, check the ones you want to add, and click Add to include them in the subscription.

Step 5: Set Delivery Details
In the Delivery section, fill in:

1. Delivery Price – the shipping cost for this subscription.
2. Delivery Method Title – the admin-facing name, shown in Shopify Admin Orders.
3. Delivery Method Code – the internal code for this delivery method.
4. Delivery Method Presentment Title – the customer-facing name, shown in emails and the order status page.

After updating everything you can click on save button to save the changings.

Once saved, the newly added product appears right here under Items — confirming your edit has taken effect.

Thank you.

Updated on: 21/08/2026