• Getting Started

  Getting Started Introduction Welcome to the TikTok Shop Connector by SPL! This guide will walk you through the installation and setup process to seamlessly connect your TikTok Shop with Shopify. By integrating the connector, you’ll be able to: ✅ Sync products between Shopify and TikTok Shop ✅ Manage orders efficiently ✅ Streamline fulfillment and inventory updates in real time Follow the steps below to get started and optimize your TikTok Shop selling experience. 🚀 ${youtube}[](FSTRo--Featured

• How to connect your TikTok shop with Shopify using SPL?

  How to connect your TikTok shop with Shopify using SPL? Step 1: Connect to TikTok Shop ****On the app dashboard, click Connect to TikTok Shop. Choose your region: If your TikTok Shop is in the US, select the option United states . ![](https://storage.crisp.chaPopular

• Your Step-by-Step Guide to Selling Invite-Only Products on TikTok Shop

  Invite-Only Products on TikTok Shop What Are Invite-Only Products? To keep shopping safe and trustworthy, some products are only available to approved sellers by invitation. If you haven’t been invited and onboarded, you won’t be able to list, share, or promote these items. Which Products Require an Invite? If you want to sell invite-only products, you must first get approval from TikTok Shop and submit the necessary documentation. Below are the key categories and requirements: 1Popular

• (UK) Fix Hidden Customer Details (**** Issue) & Configure Shipping in TikTok Shop

  (UK) Fix Hidden Customer Details ( stars Issue) & Configure Shipping in TikTok Shop If customer names in your TikTok Shop orders appear as asterisks ( ******** ), this indicates that TikTok Shop is handling order fulfillment, and customer details are intentionally obscured. To access full customer information, you must manage shipping independently by enabling the "Shipping by Seller" option. The following steps outline how to configure youPopular

• How to Contact TikTok Shop Official Support

  How to Contact TikTok Shop Official Support Overview If you're using the TikTok Shop — SPL app to connect your Shopify store with TikTok Shop, and you face issues related to your TikTok seller account, you’ll need to reach out to TikTok Shop’s official support team directly. This guide explains all the available support options and how to contact TikTok efficiently for faster issue resolution. 1️⃣ Live Chat via TikTok Seller Center How to Use: Go to TikTok Shop SePopular

• How to Add Correct Shipping Template in TikTok Shop

  How to Set Up a Shipping Template in TikTok Shop Overview Before TikTok Connector by SPL can sync your products to TikTok Shop, you need to set up your warehouse, pickup/return locations, and shipping template in the TikTok Shop Seller Center. These steps are required whether you choose Shipped by Seller or Shipped by Platform. Step 1: Set Up Your Warehouse & Return Location Go to My Account > Account Settings > Warehouse SettingsSome readers

• How to sync your inventory with a TikTok shop in Real Time using SPL?

  How to sync your inventory with a TikTok shop in Real Time using SPL? Open the App in Shopify Admin Panel Navigate to Settings. Open Product Settings. Enable Auto-Sync (Optional) In Auto-Sync Settings, you can choose to sync: Inventory Product Status Product Title Product Description Images Price Variants ![](https://storage.crisp.chSome readers

• How to fulfill your TikTok shop orders from Shopify Using SPL?

  How to fulfill your TikTok shop orders from Shopify Using SPL? Open Orders Section Navigate to the Orders section in the SPL app. Go to Unfulfilled Orders. Two Ways to Fulfill Orders :There are two options for fulfilling orders: Method 1: Fulfill Directly from SPL App In the Unfulfilled Orders section, click on the Fulfill on TikTok buttSome readers

• Sync Tracking Numbers to TikTok Shop

  Sync Tracking Numbers to TikTok Shop Overview If you're experiencing issues syncing tracking information from your eCommerce platform to TikTok Shop, there could be a few common causes. When fulfilling orders outside of TikTok (Shipped by Seller), you can choose your own logistics service provider (carrier). However, you must meet the following criteria: The logistics provider must be on TikTok Shop’s approved list of Integrated Carriers. You must upload a **valid, traceSome readers

• Create Category Templates to Auto-Map Products

  Overview TikTok Shop Connector by SPL’s Product Mapping feature helps you organize and sync your product listings between your Shopify store and TikTok Shop. Once your Shopify store is connected, you must first map your products to the correct TikTok Shop categories before they can be listed for sale. This can be done manually, either individually or in bulk. With Category Templates, you can automate this process by setting up rules that automatically assign Shopify categories toSome readers

• Pricing rules of SPL

  Pricing rules of SPL Accessing Product Settings Open the TikTok Shop Connector app in Shopify. Navigate to Settings. Click on Product Settings. Configuring Pricing Rules Default Price Chart :Set a default price chart for products that require a size guide. Adding a PrSome readers

• How to cancel the subscription plan of SPL app?

  How to cancel the subscription plan of SPL app? To cancel your subscription plan, you need to uninstall the SPL app from your Shopify admin. | Once uninstalled, the subscription will be automatically cancelled by Shopify, and you won’t be charged again. 1. Open your Shopify Admin Go to: "https://admin.shopify.com" and log in. 2. Navigate to the Apps tab From the left-hand sideSome readers

• How to Set Product Size and Weight for TikTok Shop

  Overview TikTok Shop requires product size and weight for certain product categories To ensure successful product synchronization from TikTok Shop Connector by SPL to TikTok Shop, Shopify merchants must specify the size and weight for the products they sync. Manage size and weight information Product Syncing Manual Edit If you are manually syncing your Shopify products: Go to **Product > Shopify products > edit ** in the TikTok Shop Connector by SPL adminFew readers

• How to Add Required Product Fields for TikTok Shop

  Overview TikTok Shop, has its own requirements for uploading products and listing them for customers. Currently, TikTok Shop requires every product to include: Weight Length Width Height These requirements help guarantee a better customer experience. Additionally: Size chart is required for clothing products Product certification files are required for certain categories like electronics If these required fields areFew readers

• Common issues with products sync

  Common issues with products sync "Attribute Missing" Error in TikTok Shop Connector by SPL Issue Overview The "Attribute Missing" error occurs when required product attributes are not provided. Each product category has specific attributes, and those marked with an asterisk (*) are mandatory. Failure to fill in these attributes prevents the product from syncing with TikTok Shop. How to Fix the "Attribute Missing" Error Click on "Fix Me" next to the affected product. ![](httFew readers

• How to Fulfill Dropshipping Orders on TikTok Shop Using SPL

  How to Fulfill Dropshipping Orders on TikTok Shop Using SPL Overview: Once you’ve connected your TikTok Shop to Shopify using the SPL app, you can seamlessly fulfill dropshipping orders by integrating with suppliers like AutoDS, CJdropshipping, Printify, or DASZaa. SPL automatically imports orders into Shopify, and once your supplier fulfills the order, SPL syncs the tracking number and shipping details back to TikTok Shop. Step 1: Auto Import Orders to Shopify Once SPL is coFew readers

• What Are the Possible Reasons for a Failed Order Syncing

  Possible Reasons for a Failed Order Sync in TikTok Shop Connector by SPL There are situations where TikTok Shop Connector by SPL may fail to sync orders from TikTok Shop to your eCommerce platform. The most common reasons for failure include: The TikTok products are not linked with the corresponding Shopify products in TikTok Shop Connector by SPL The ordered product has been deleted from your Shopify Store Required fields for your Shopify store are missing in **TikTok ShFew readers

• How to Update Tax Information and Bank Details in SPL and TikTok Shop

  How to Update Tax Information and Bank Details in SPL and TikTok Shop Overview To ensure smooth financial transactions and tax compliance between Shopify and TikTok Shop, you need to update your tax information and bank details either in the SPL app or TikTok Seller Center. This information is crucial for ensuring that you are properly registered for taxes and can receive payments from TikTok. 📌 Important Note When you click Update Tax Information or **UpdateFew readers

• Inventory rules of SPL

  Inventory rules of SPL Accessing Product Settings Open the TikTok Shop Connector app in Shopify. Navigate to Settings. Click on Product Settings. Configuring Inventory Rules **Inventory Percentage Synchronization **: Choose the percentage of available inventory to sync ![](https://storage.crisp.chat/users/helpdesk/website/a9552c769f21a000/imagFew readers

• Sync Order Returns and Refunds from TikTok to Your Shopify Store

  Sync Order Returns and Refunds from TikTok to Your Shopify Store Overview TikTok Shop Connector by SPL provides a seamless return and refund sync feature that allows you to: Auto-sync refunds and return order information from TikTok Shop to Shopify Auto-restock items on Shopify once a return order has been resolved on TikTok Shop, ensuring effective inventory management and avoiding stockouts. Import returns from TikTok Shop to Shopify for informational purposes, alloFew readers

• Connect Multiple TikTok Shop Stores with TikTok Shop Connector by SPL

  Overview With TikTok Shop Connector by SPL, you can connect one Shopify store and multiple TikTok Shop stores as sales channels. You can sync different products, set sync rules for each TikTok Shop store, and manage all orders centrally through Shopify. Step 1: Connect to TikTok Shop ****On the app dashboard, click Connect to TikTok Shop. Choose your region: ![](https://storageFew readers

• How to optimize the TikTok shop products using SPL?

  How to optimize the TikTok shop products using SPL? Open the App Navigate to the products Click on the Optimize TikTok Products option. Choose a Product to Optimize Locate the product you want to optimize Click on the Optimize button next to it. OptimiFew readers

• Setting Up Shipping Carriers using SPL

  Setup Shipping carriers Selecting a Shopify Shipping Carrier Click the "Select Shopify Carrier" dropdown. Choose the carrier you use for order fulfillment in Shopify. Selecting a TikTok Shipping Carrier Click the "Select TikTok Shipping Provider" dropdown. Choose the corresponding carrier that matches your Shopify carrier. ![](Few readers

• What Are Cross-Border Shops on TikTok? How to Sync Cross-Border Products Using SPL

  What Are Cross-Border Shops on TikTok? How to Sync Cross-Border Products Using SPL Overview: Cross-border shops on TikTok allow sellers to sell products in international markets—even if they’re not physically based in the target country. For example, a seller based in China, the UK, or the UAE can operate TikTok Shops in Germany, France, Italy, Spain, or the UK, and ship products directly to those customers. Using the SPL app, sellers can manage all their internationaFew readers

• How to sync Global Products in multiple TikTok regions (Intra-EU)

  How to sync Global Products in multiple TikTok regions (Intra-EU) Overview: Once you’ve connected multiple TikTok Shops to your Shopify store using the SPL app, you can use the Global Products feature to sync one Shopify product across several EU TikTok Regions, while customizing price, inventory, and content for each region. How to Add Multiple TikTok Shops On the SPL dashboard: Look at the top-right corner of the page — you’ll see a dropdown menu showing your currently connecFew readers

• (EU) Fix Hidden Customer Details (**** Issue) & Configure Shipping in TikTok Shop

  (EU) Fix Hidden Customer Details (**** Issue) & Configure Shipping in TikTok Shop If customer names in your TikTok Shop Europe orders appear as asterisks (**), this indicates that TikTok Shop is handling order fulfillment, and customer details are intentionally hidden. To access full customer information, you must manage shipping independently by enabling the “Shipping by Seller” option. The following steps explain how to configure your shipping settings properly. ![](https://storage.criFew readers

• Connecting Your Warehouse Using SPL and TikTok Shop

  Connecting Your Warehouse Using SPL and TikTok Shop Why Warehouses Are Important in the SPL App To sync inventory and fulfill orders correctly between Shopify and TikTok Shop, you must connect a warehouse using the SPL app. This warehouse acts as your inventory origin. TikTok uses it to determine where products are shipped from and how stock is managed. | 📌 Even without a physical warehouse, you must create a warehouse (e.g., your home address) in TikTok SFew readers

• Understanding Order Status in SPL

  Understanding Order Status in SPL Managing orders in SPL requires a clear understanding of each status. SPL reflects real-time updates from TikTok Shop, helping sellers monitor fulfillment, inventory, and shipping progress, while giving buyers visibility into their orders. Below is a comprehensive guide to each order status: 📦 All Orders Overview What It Means: The All Orders view shows every order in your account, regardless of status. This includes: Unfulfilled OnFew readers

• The Role and Benefits of the AI Data Feature in SPL

  The Role and Benefits of the AI Data Feature in SPL 📌 Overview The AI Data feature in SPL helps sellers automatically optimize product listings for TikTok Shop. By analyzing your product’s title, description, category, and attributes, the tool enhances search ranking, content quality, and overall discoverability. Works in real-time. Supports all languages—AI will generate optimized content in the same language used in your product title and description. Crucial for *Few readers

• Order Import Customization in SPL

  Order Import Customization in SPL SPL provides additional features to customize how TikTok orders are imported into Shopify. Auto Import On-Hold Orders Function: Automatically imports On-Hold TikTok orders as draft orders in Shopify to reserve inventory before the order becomes actionable. Order Name Prefix: Enter a prefix to be added to the Shopify order name, or leave the field empty. If a prefix is provided, the imported order from TikTok will be named uFew readers

• (USA) Fix Hidden Customer Details (**** Issue) & Configure Shipping in TikTok Shop

  (USA) Fix Hidden Customer Details (**** Issue) & Configure Shipping in TikTok Shop If customer names in your TikTok Shop USA orders appear as asterisks **(), this indicates that TikTok Shop is handling order fulfillment, and customer details are intentionally obscured. To access full customer information, you must manage shipping independently by enabling the “Shipping by Seller” (also called Self-Shipping) option. The following steps outline how to configure your shipping settings acFew readers

• How to Fulfill 4PL Orders in the SPL TikTok Shop App

  4PL Order Fulfillment – SPL TikTok Shop App The 4PL (Fourth-Party Logistics) Fulfillment feature in the SPL TikTok Shop app allows merchants to ship TikTok orders directly using TikTok-supported logistics partners. TikTok acts as the logistics integrator, sitting between you and the physical courier. Platform Control: TikTok selects the carrier for each order based on weight, dimensions, and the buyer's location. Billing: Shipping fees are deducted directly from your seller seFew readers

• How to Fulfill 4PL Orders for US in the SPL TikTok Shop App

  4PL Order Fulfillment (US) – SPL TikTok Shop Connector The 4PL (Fourth-Party Logistics) Fulfillment feature in the SPL TikTok Shop Connector allows US merchants to ship TikTok Shop orders using TikTok-supported logistics carriers (such as USPS). This method automatically syncs tracking details between TikTok and Shopify and reduces manual shipping work. This guide explains how to identify, prepare, and ship 4PL orders from the SPL app. Where to Find 4PL Orders Open **Shopify AdmFew readers

• Troubleshooting Product Sync Errors in SPL: Brand Authorization, IP Infringement & Prohibited Listings

  Troubleshooting Product Sync Errors in SPL: Brand Authorization, IP Infringement & Prohibited Listings 📌 Overview When syncing products from Shopify to TikTok using the SPL app, you may see error messages like: FAILED due to Product: Missing brand authorization FAILED due to Product: Potential Intellectual Property Infringement FAILED due to Product: Listing of a Prohibited Product These errors originate from TikTok Shop’s internal listing policies and **not from the SPL app itFew readers

• How to replicate products across intra-EU TikTok shops using SPL

  Overview: If you already have a product listed in one EU TikTok Shop (for example, Ireland), you can now use the Replicate Product feature in SPL to push that product to your other connected EU regions such as France, Italy, Germany, or Spain without creating a new listing from scratch. Each region gets its own price and inventory, and translations are applied automatically. No need to create the product again in each region Set different prices and inventory per region at the varFew readers

• Order Splitting and Multi-Package Fulfillment: A Complete Guide for Sellers

  How to Split an Order and Ship it in Multiple Packages (Easy Guide) What is Order Splitting? Sometimes a customer orders many items together. But the seller may not have all the items ready to ship at the same time. Instead of making the customer wait for everything, the seller can split the order into small packages and send them one by one. Each package can be shipped and tracked on its own. Why Do Sellers Split Orders? Some items are ready, some are not ready yet Items may beFew readers

• How to Combine and Uncombine Orders in SPL TikTok Shop Connector.

  The Combine Orders feature allows you to merge multiple eligible TikTok Shop orders into one shipment. This helps you avoid creating separate shipping labels when the same customer places multiple orders for the same delivery address. Order Requirements Orders can only be combined when they meet all of the following conditions: The order status is Awaiting Shipment. The shipping method is Shipping by Platform. The orders belong to one of these regions: **Brazil, Indonesia,Few readers

• How to connect your TikTok shop products with Shopify using SPL?

  How to connect your TikTok shop products with Shopify using SPL? Open the App Dashboard Navigate to the TikTok Shop Connector in Shopify. Click on the Products option. Under TikTok Products, you will see your existing TikTok listings. Check the Shopify Status column: Products that are already synced will show an Active status. Unsynced products will require manualSome readers

• Connecting Your Warehouse using SPL

  Connecting Your Warehouse Why Warehouses Are Important in the SPL App In the SPL app, a warehouse is essential for managing inventory synchronization between Shopify and TikTok Shop. Even if you don’t have a physical warehouse, you still need to set up a digital warehouse in TikTok Shop to ensure smooth inventory updates and order processing. This warehouse acts as a virtual storage location, allowing your stock levels to remain accurate across both platforms.Some readers

• How to Sync your Shopify products with TikTok shop using SPL?

  How to Sync your Shopify products with TikTok shop using SPL? Open the App in Shopify Admin Panel Access the Product Section: Click on the Product section in the TikTok Shop Connector. Navigate to Shopify Products. View Your Shopify Products Here, you'llPopular

• (EU) How to Sync Your Shopify Products with TikTok Shop Using SPL

  (EU) How to Sync Your Shopify Products with TikTok Shop Using SPL || Important: To connect the store in the EU, adding a Manufacturer (EU) and a Responsible Person (RP) is mandatory, depending on the product category. Failure to provide these details may result in product listing errors or rejection on TikTok Shop. Open the App in Shopify Admin Panel Log in to your Shopify Admin Panel. Navigate to Apps and open TikTok Shop Connector by SPL. InSome readers