Connecting Your Warehouse Using SPL and TikTok Shop

Why Warehouses Are Important in the SPL App

To sync inventory and fulfill orders correctly between Shopify and TikTok Shop, you must connect a warehouse using the SPL app.

• This warehouse acts as your inventory origin.
• TikTok uses it to determine where products are shipped from and how stock is managed.

Step 1: Create a Warehouse in TikTok Seller Center

You need to create a Pickup warehouse (and optionally a Return warehouse) inside your TikTok Shop account.

🔹 Steps:

1. Log in to your TikTok Seller Center
2. Click your profile icon in the top-right corner.
3. Navigate to: My Account → Account Settings → Warehouse Settings

4. In Pickup Warehouse, click Add Warehouse.

5. Fill in the required fields:

• Warehouse Name
• Contact Person
• Phone Number
• Full Address (P.O. Boxes are not allowed)

6. Click Save.

🔁 Optional: Add a Return Warehouse

1. Click Add Warehouse under the Return Warehouse section.
2. You can either:

• Select “Same as pickup address” — you can do this directly by selecting "Set as return address" in the Pickup Warehouse setup.

• Enter a different return address.

3. Click Save

Step 2: Connect the Warehouse in SPL

Once your TikTok warehouse is created, connect it via the SPL app to enable inventory sync.

🔹 Steps:

1. Open the SPL app from your Shopify Admin.
2. Your warehouse mapping option may become available immediately after connecting your TikTok Shop in the SPL app.

If it does not show up automatically, you can manually add it by following the steps below.

3. In the SPL sidebar, go to: Settings → Warehouses

4. SPL will now fetch the list of available warehouses from your TikTok Shop.
5. If no warehouses appear, Click Add/Manage Warehouse to create one on TikTok Shop.

6. Choose the Shopify location(s) to sync with this warehouse:

• You can select a specific location (e.g., “Main Location”), or
• Choose All Locations for simplicity.

7. Click Save

Step 2.1: ⚙️ Enable Auto-Sync (Optional but Recommended)

To keep your TikTok Shop inventory automatically updated whenever changes are made in Shopify:

🔹 Steps:

1. In the SPL app, go to: Settings → Product Settings → Auto‑Sync Settings
2. Under Enable Auto-Sync, toggle on the Inventory option

📌 If Auto-Sync is disabled, you will need to manually update product inventory directly in TikTok Shop.

📦 How to Set Up a Virtual Warehouse for Print-on-Demand Sellers

If you’re a Print-on-Demand (POD) seller (e.g., using Printful, Printify, etc.), and do not have a physical warehouse, TikTok still requires you to define a warehouse address. You have two options:

Option 1: Use Your Print Partner’s Fulfillment Address

If your POD provider allows it, use their primary fulfillment center address.

Option 2: Use Your Business Address as a Virtual Warehouse

If your POD provider does not allow you to use their address:

• Use your business address, home office, or mailing location.

📌 This address is only used for system compliance inside TikTok Shop and SPL. It won’t affect actual delivery or tracking, which your POD partner handles.

Step 3: Confirm Inventory Sync

Once your warehouse is connected:

• SPL will automatically sync inventory from the selected Shopify location(s) to your TikTok warehouse
• You can monitor sync status inside the Inventory tab of the SPL app
• Make sure each product in Shopify is assigned to the correct location for accurate stock levels on TikTok

📌 If you operate from multiple Shopify locations, repeat the connection process to link each one with the appropriate TikTok warehouse.

Updated on: 11/10/2025