This step-by-step guide explains how to enable or disable features in your Edit My Order app and control what appears on your storefront.

The Module Settings section allows you to decide which post-purchase editing features customers can access before fulfillment.

Step 1: Navigate to Module Settings

1. From the app menu, click on Module Settings.
2. You will see a list of all available features.
3. Each feature includes:

• A short description
• A toggle button on the right side

Step 2: Enable or Disable Features

Each feature has a toggle switch:

• Toggle ON (Enabled) → The feature will appear on your storefront.
• Toggle OFF (Disabled) → The feature will be hidden from customers.

To activate a feature:

1. Click the toggle button.
2. The switch will change to the active state.
3. Repeat for any other features you want to enable.

To deactivate a feature:

1. Click the toggle again.
2. The feature will be disabled and removed from the storefront.

Step 3: Save Your Settings

After adjusting the toggles:

1. Click the Save button.
2. Wait for the confirmation message.
3. Your storefront will now reflect the updated configuration.

⚠️ Important: If you do not click Save, changes will not apply.

Complete Feature Overview & How Each Works

Below is a breakdown of every available module and how it functions when enabled.

1. Edit Shipping Address

What Happens When Enabled:

Customers can modify their delivery address before fulfillment.

Storefront Behavior:

• An “Edit Address” option appears on the order page.
• Customers can update address fields.
• Changes are saved to the order.

Best Use Case:

Enable if you want to reduce delivery failures and address correction tickets.

2. Add a Product to Your Order

What Happens When Enabled:

Customers can add additional products to their existing order.

Storefront Behavior:

• “Add Product” option appears.
• Customers select items and variants.
• Payment is processed for added items if needed.

Best Use Case:

Enable to increase Average Order Value (AOV).

3. Change Product Quantities

What Happens When Enabled:

Customers can increase or decrease item quantities.

Storefront Behavior:

• Quantity selectors become editable.
• Price updates automatically.
• Order total recalculates.

Best Use Case:

Enable to prevent cancellations due to quantity mistakes.

4. Replace a Product

What Happens When Enabled:

Customers can swap an item in the order with another product.

Storefront Behavior:

• Replace option appears beside each item.
• Customer selects a new product or variant.
• Price difference is calculated automatically.

Best Use Case:

Enable if you want to reduce returns and order cancellations.

5. Change Product Options

What Happens When Enabled:

Customers can modify variant selections.

Storefront Behavior:

• Size, color, or other options become editable.
• System updates the variant.
• Pricing adjusts if necessary.

Best Use Case:

Enable for apparel or multi-variant products.

6. Apply a Discount Code

What Happens When Enabled:

Customers can apply a valid promo code after checkout.

Storefront Behavior:

• Discount code field appears.
• Customer enters code.
• Total updates automatically if valid.

Best Use Case:

Enable to reduce refund requests for missed promo codes.

7. Select a Shipping Method

What Happens When Enabled:

Customers can upgrade or change shipping.

Storefront Behavior:

• Shipping options become selectable.
• Additional charges apply if required.

Best Use Case:

Enable if you offer multiple shipping tiers.

8. Request Order Cancellation

What Happens When Enabled:

Customers can submit a cancellation request before fulfillment.

Storefront Behavior:

• “Request Cancellation” button appears.
• Merchant receives request.
• Order can be reviewed and processed.

Best Use Case:

Enable if you allow pre-fulfillment cancellations.

9. Change Contact Information

What Happens When Enabled:

Customers can update email or phone number.

Storefront Behavior:

• Contact fields become editable.
• Updated info is saved to the order.

Best Use Case:

Enable to avoid communication issues.

10. Download Invoice

What Happens When Enabled:

Customers can download or email a PDF invoice.

Storefront Behavior:

• Download button appears on order page.
• PDF invoice is generated instantly.

Best Use Case:

Enable for B2B stores or professional invoicing needs.

Important Notes

• All edits apply only before fulfillment.
• Once an order is fulfilled, editing options are restricted.
• Always test changes after saving.
• Review your store policy before enabling cancellation or replacements.

Updated on: 28/02/2026