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# How to Fix 'Payment Gateway Not Connected' in Fast Subscriptions

Learn how to connect a **supported payment gateway**  (Shopify Payments, Shop Pay, or Stripe) to activate **subscriptions** on your store.


![](https://storage.crisp.chat/users/helpdesk/website/-/a/9/5/5/a9552c769f21a000/image_hrtc1x.png)

### Step 1: Click on this arrow to get further settings


![](https://storage.crisp.chat/users/helpdesk/website/-/a/9/5/5/a9552c769f21a000/image_1clfpb5.png)

### Step 3: Click on Go to payment settings

![](https://storage.crisp.chat/users/helpdesk/website/-/a/9/5/5/a9552c769f21a000/image_1qcqaas.png)


# Connecting a Payment Gateway for Subscriptions
**Step 4 Click "Complete setup" under Shopify Payments** to connect your gateway. Once connected, the "Not Connected" banner clears.
**Note:** Test gateways can't process real recurring charges — use **Shopify Payments** for subscriptions.
**If migrating from another platform, connect your gateway *before* migrating:**
* **Card subscribers** import through Shopify Payments.
* **PayPal subscribers** import as billing agreements, which only work through the *same* PayPal account the customer used before. Connect that account as **PayPal Express** first, and get it approved by PayPal.
**Note:** PayPal billing agreements aren't covered by Shopify's paid migration service — import them separately via API.



![](https://storage.crisp.chat/users/helpdesk/website/-/a/9/5/5/a9552c769f21a000/image_1yesohs.png)


### Step5: Choose options according to your store and than click next

![](https://storage.crisp.chat/users/helpdesk/website/-/a/9/5/5/a9552c769f21a000/image_5cduhw.png)


### Step 6: Fullfil the details and click on next 

![](https://storage.crisp.chat/users/helpdesk/website/-/a/9/5/5/a9552c769f21a000/image_mh7333.png)


### After Filling every details click on __"Submit for verification"__

![](https://storage.crisp.chat/users/helpdesk/website/-/a/9/5/5/a9552c769f21a000/image_12fb8ar.png)

After completing these steps, the **payment gateway issue should be resolved.**

***Thank you.***
